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Based in the Charlotte, NC
Business Systems Analyst & Product Designer
Based in the Charlotte, NC
Resume
Resume
Solutions-driven Business Systems Analyst & Product Designer (UX/UI) with experience working with cross-functional teams in the documentation, research, design, development, and testing of business systems driving the attainment of business goals. Combining an agile mindset to solve business systems problems. Seeking opportunities to transform company applications and processes into fresh, strategic cost-effective solutions leading to a more efficient operation.
Wells Fargo Charlotte, NC
Business Systems Analyst/Product Designer JUL 2019 - JUL 2021
Worked on a mission-critical project that was one of the top 5 priorities in the entire Wells Fargo company that had high visibility from the board. The project was working on Collateral Content Management systems that managed Loans, Collateral, and Flood Determinations.
Bloomberg BNA Crystal City, VA
Business Analyst/UX Designer JAN 2015 - JUL 2019
Played a critical role to replace the legacy business system with SAP. The SAP project required defining requirements, addressing gaps in workflows and systems, refining and updating business policies, and then building, testing, and delivering a world-class business system that enabled us to better serve customers.
APWU Washington D.C.
Business Analyst MAY 2014 - JAN 2015
Led a project to transition from a legacy scheduling system to a new scheduling system. Created User Stories, User Flows and gathered requirements for the project. Conducted testing with end-users and provided feedback to developers.
Right Start Consulting Tysons, VA
Business Analyst SEP 2013 - FEB 2014
Worked on various projects developing websites for clients. Generated user stories, user flows, wireframes and mockups. I also coded the websites to the client's specifications and feedback.
George Mason University Fairfax, VA
B.S. Information Systems & Operations Management 2012