Supported modernization of Merchant Services Operational Workflow (MSOW), a Pega-based application supporting Risk Profile Assessment and Shared Mailbox operations.
Faraz
Uddin.
I bridge business strategy and technology to turn complex requirements into practical, measurable product solutions. My experience spans financial services, enterprise workflows, risk and credit systems, and Agile product delivery.
Core Capabilities
Roadmaps, backlogs, prioritization and value delivery
Requirements, workflows, APIs and system integrations
Scrum, sprint planning, refinement and release readiness
Discovery, stakeholder alignment and outcome measurement
Connecting business needs with technical execution.
My background combines product ownership, business analysis, stakeholder management and Agile delivery within complex enterprise environments.
I've worked with cross-functional teams to understand business problems, define requirements, manage dependencies, support testing and guide solutions through delivery.
My approach: Understand the problem, identify the business value, collaborate with stakeholders, translate needs into actionable product work, and validate that the solution delivers the intended outcome.
Featured Work & Case Studies.
A selection of enterprise product initiatives, professional experience and applied product-management case studies.
Supported digital investment research and retirement plan management experiences, including fund information and tools serving institutional retirement customers.
An applied case study exploring Product Owner practices within an SAP S/4HANA Innovation-to-Order environment, including prioritization, program planning, dependencies, and delivery strategy.
From business problem to product delivery.
A practical approach to moving work from discovery through implementation and continuous improvement.
Understand the Problem
Engage stakeholders, identify user needs, examine current workflows and clarify business objectives.
Shape the Solution
Establish scope, document requirements, identify dependencies and prioritize work based on value and risk.
Execute with the Team
Refine the backlog, support sprint planning, resolve questions and collaborate throughout development and testing.
Measure & Improve
Validate outcomes, collect feedback, review metrics and identify opportunities for continuous improvement.
Product, delivery and technical capabilities.
Experience connecting business needs, Agile execution and enterprise technology.
Product Management
- Product Discovery
- Roadmap & Backlog Management
- Stakeholder Prioritization
- User Stories & Acceptance Criteria
- Business Value & KPIs
Agile Delivery
- Scrum & Kanban
- Sprint Planning & Refinement
- Scaled Agile Framework (SAFe)
- Program Increment (PI) Planning
- User Acceptance Testing (UAT)
- Release Planning & Readiness
Technical & Business Analysis
- Business Process Mapping
- Application Programming Interfaces (APIs)
- Pega Workflow & Case Management
- SQL & Data Analysis
- System Integrations
- Data Mapping & Reporting
Explore my product and technology work.
Learn more about my approach to product ownership, business analysis, Agile delivery and enterprise technology through my portfolio and case studies.
View Case Studies