Agile Product Leader at the intersection of business, data, and digital platforms. Driving outcomes through strategy, collaboration, and continuous improvement.
Product Owner | Business Analyst | Scrum Master
As a Product Owner supporting Wells Fargo Merchant Services, I led Agile delivery for internal risk, credit, and operations solutions designed to improve merchant risk assessments, automate workflows, and modernize operational processes.
Owned the product backlog and delivery of a Pega-based Risk Profile Assessment solution that automated periodic merchant risk reviews, surfaced risk alerts, and streamlined workflows across Risk, Credit, Compliance, and development teams.
For two years, I served as a consultant at TIAA, splitting my time evenly between two Agile Scrum teams focused on investment performance and retirement plan management platforms.
I managed TIAA's fund screener tool and over 9,000 fund profile pages, collaborating closely with Marketing, Investment Performance teams, and vendor partner Fincentric (an S&P Global company).
PlanFocus is a cloud-based tool for institutional retirement plan management. My contributions helped empower users including Plan Sponsors, Administrators, and Consultants to: