Documented all necessary design documentation, including wireframes, business rules, and technical requirements in functional specifications documents (FSD) and UX guides based on business requirements documents (BRD).
Worked with Stakeholders, Product Team, SMEs, and BAs to better understand the business requirements or user stories at a high-level focusing on answering ‘what is the business solution’ as opposed to ‘how to achieve the business solution’.
Translated BRD requirements to FSD describing the intended behavior of a system enhancements or features including data, operations, input, output, and the properties of the system.
Designed wireframes, interactive lo-fi to hi-fi prototypes using the design system for Wells Fargo
Developed scenarios, use cases, and engaging closely with stakeholders to define and provide high-level business (BRD) and UX requirements
Conducted stakeholders interview, usability sessions, and gathered metrics to help improve design solutions
Collaborated with BA team to design, validate, and analyze Business Requirement Document (BRD) into Functional Specific Document (FSD)
Facilitated UI development, and worked with front-end developers to implement mockups and solutions
Worked with QA team to validate functionalities and business flows
Agile/Scrum/Kanban
Worked with the Agila Coach and Champion to help transition our team from Waterfall to Agile
Documented artifacts within Confluence and help troubleshoot and train end-users on Confluence and JIRA
Led a team managing 5 apps on how to proceed the transition from a waterfall SDLC to Kanban
Worked with Product Owners and Technology Leadership to help define and improve our JIRA Kanban Board and workflow
Worked with the team to refine the Product Backlog and set ground rules for continuous workflow improvement
Trained team members on how to utilize JIRA functionality
Regularly checking the Kanban board and making sure that no work item has been blocked for too long